Please read our Terms and Conditions and Cancellation and Refund Policy carefully before purchasing anything.

Terms of Service | Jesastic Web Design and IT Solutions

Terms of Service

Latest Update:

1. User Agreement

By accessing or using our website and services, you agree to comply with and be bound by the terms and conditions set forth herein. Your use of our website and services constitutes your acceptance of these terms.

2. Service Terms

The terms for using our specific services, including website design, IT support, and all other products and services, are governed by the terms outlined here. This includes any future products and services that may be added. By using our services, you agree to adhere to these terms.

3. Intellectual Property

All content, trademarks, and other intellectual property on our website are the property of Jesastic Web Design and IT Solutions or our affiliates. You may not use, reproduce, or distribute any of our intellectual property without our express written permission.

4. Limitation of Liability

Jesastic Web Design and IT Solutions is not liable for any indirect, incidental, or consequential damages that may arise from the use of our website or services. Our liability is limited to the maximum extent permitted by law.

5. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Kalyani & Krishnanagar, Nadia, West Bengal, India. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in that region.

6. Changes to Terms

We may update these terms from time to time. The latest version will be posted on our website. By continuing to use our services after such changes, you agree to be bound by the updated terms.

7. Contact Information

If you have any questions or concerns about our terms, please contact us using the following methods:

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Cancellation and Refund Policy

Latest Update:Β April 20, 2025

1. Cancellation Process

Please note: Once the payment is completed, or the agreement is accepted and e-signed, or confirmed via email, cancellations will not be permitted. Any advance payment, token amount, or full payment is strictly non-refundable under any circumstances. We strongly encourage all customers to carefully review the agreement, services, and products before proceeding with payment.

2. Refund Eligibility

Refunds may be issued under the following conditions:

  • Service quality issues
  • Incorrect billing
  • Absence of staff due to emergency, medical, or family reasons
  • Emergency situations affecting our company

Refunds will be calculated after deducting taxes and payment gateway fees from the original amount.

3. Refund Process

Refunds are processed within 7-10 days using the original payment method, or we will ask the client for an alternative method.

4. Non-Refundable Services

All services and products are non-refundable. No advance payments, token money, or full amounts are refundable.

5. Contact Information

If you have any questions or concerns regarding cancellations or refunds, please contact us using the following methods: